We treat every customer like family, ensuring top-tier service, high-quality repairs, and stress-free claim assistance. We also hold I-Car Gold Certification, meaning our technicians meet the highest industry standards.

We specialize in full collision repair, paintless dent removal, frame straightening, auto-glass replacement, bumper and fender repairs, and more.

Repair time depends on the damage. Minor repairs may take a few days, while extensive damage could take a week or more. We provide an estimated timeline when you bring in your vehicle.

Yes, we can arrange towing services if your vehicle is unsafe to drive.

If your vehicle is considered totaled, it means the cost to repair it is higher than its current market value. In this case, your insurance company may decide it is not worth repairing and will offer a payout based on the vehicle’s value instead.

Yes, you can choose to keep and repair a totaled vehicle. However, the insurance company will still declare it a total loss and may only pay out the vehicle’s actual cash value, minus the salvage value. If you decide to keep the car, it may be issued a salvage title, and you’ll be responsible for all repair costs. Be sure to check local laws, as driving a vehicle with a salvage title may require additional inspections or paperwork.

Absolutely! Our certified technicians use advanced repair techniques and high-quality paint matching to restore your car to its original condition.

Yes, to protect the new paint finish, we recommend avoiding harsh car washes, waxes, or polishing for the first 30 days. Hand washing with mild soap and water is the safest option during this time. Also, try to avoid parking under trees or in direct sunlight for extended periods if possible. This helps the paint fully cure and keeps your vehicle looking its best.

Yes! We work with all major insurance providers to streamline your claim process.

No! You have the right to choose any body shop, and we are happy to work with your insurance to handle the repairs.

Contact your insurance provider to file a claim, then bring your vehicle to us for an estimate. We’ll handle the rest with your insurer.

Yes! We can assist with rental car arrangements through partnered rental services.

Yes! We can assist with rental car arrangements through partnered rental services.

Yes, we stand by our work and offer a  lifetime warranty on all collision repairs for as long as you own the vehicle.*(Term and Conditions Apply)

Yes! We keep you updated throughout the process via text, phone calls, or our online tracking system.

You can schedule an appointment online through our website or call your nearest Better Collision location.

Stay safe, contact emergency services if needed, and document the accident. Then, call us for assistance with towing, insurance claims, and repairs.

Follow us on social media and check our website for the latest news, shop updates, behind-the-scenes content, and community highlights.

Yes. Better Collision Centers is proudly locally owned and operated right here in South Carolina, with locations in Charleston, Summerville, and Beaufort. Our team lives and works in the communities we serve, and we take pride in providing honest, high-quality service to our neighbors. When you choose Better Collision, you’re supporting a local business that truly cares about its customers and community.

Follow us on social media and check our website for the latest news, shop updates, behind-the-scenes content, and community highlights.

Yes. Every technician at Better Collision Centers is I-CAR certified, meaning they meet the highest industry standards for training, skill, and safety. Our team stays up to date on the latest repair techniques, materials, and technology to ensure your vehicle is repaired correctly the first time—every time.

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Quality and safety are at the core of everything we do. Each repair at Better Collision Centers follows OEM (Original Equipment Manufacturer) guidelines using factory-approved parts and repair procedures. We perform multi-point inspections before, during, and after every repair, ensuring your vehicle meets factory specifications for performance, safety systems, and structural integrity.

Every vehicle also undergoes a final quality control check before delivery.

Yes. Modern vehicles rely on Advanced Driver Assistance Systems (ADAS) such as lane-keeping, blind-spot monitoring, and collision avoidance. After repairs, we perform complete sensor and camera recalibration using specialized diagnostic equipment. This ensures every safety system functions as designed, keeping you and your passengers protected once you’re back on the road.

Yes. You can request a free estimate online or in person at any of our  locations. Our estimates are transparent, accurate, and provided with no obligation.