Privacy Policy | BETTER COLLISION

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. It also explains your rights and how the law safeguards your information. By accessing or using our services, you agree to the terms described in this policy.

Definitions
For the purposes of this Privacy Policy:

Account refers to a unique account you create to access our services.
Affiliate refers to any entity that controls, is controlled by, or is under common control with us.
Company refers to Better Collision Centers Inc., located at 484 King St Suite 205, Charleston, SC 29403.
Cookies are small data files stored on your device that help improve your experience.
Country refers to South Carolina, United States.
Device means any internet-connected tool such as a computer, smartphone, or tablet.
Personal Data refers to information that identifies you as an individual.
Service refers to the website and related services provided by us.
Service Provider means any party contracted to process data on our behalf.
Usage Data refers to data collected automatically from your interaction with our services.
Website refers to Better Collision, accessible at www.bettercollision.com.
You means the individual or legal entity using our services.

Information We Collect

Personal Data
We may collect information such as:

Full name
Email address
Phone number
Address, including city, state, postal code
Any other information voluntarily submitted by you

Usage Data
We automatically collect information about how you access and use our website. This may include:

IP address
Browser type and version
Device type and operating system
Pages visited, time spent, and click behavior
Diagnostic data

When accessing the service from a mobile device, we may also collect:

Mobile device ID and IP address
Operating system and browser type
Interaction data related to the app or mobile browser

Cookies and Tracking Technologies
We use cookies and similar technologies to improve functionality, security, and user experience. You can configure your browser to refuse cookies, but doing so may limit access to some features.

Types of cookies we may use:

Essential cookies: Enable basic site functions and user authentication.
Preference cookies: Remember your settings and preferences.
Analytics cookies: Help us understand how users interact with the site.

How We Use Your Information

We use personal data to:

Provide and maintain our services
Manage your account
Fulfill service requests and orders
Communicate updates, alerts, or promotional content
Respond to your inquiries and feedback
Analyze service usage and improve performance
Meet legal obligations and enforce policies

Sharing Your Information

We may share your personal data under the following circumstances:

With trusted service providers performing tasks on our behalf
As part of a business transfer such as a merger or acquisition
With affiliates under shared management or ownership
With business partners offering products or services jointly
With your consent for specific purposes
When legally required to respond to law enforcement or protect our rights

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. This includes:

Legal compliance
Dispute resolution
Internal analytics and service improvement

Data Transfers

Your information may be transferred to and stored on servers located outside your state or country. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data during any such transfer.

Your Rights

You may request to access, update, or delete your personal data at any time by:

Logging into your account (if applicable)
Contacting us directly via email or phone

Note: We may retain certain information if required by law or if retention is legally justified.

Security Measures

We take data protection seriously and implement reasonable safeguards to protect your information. However, no internet transmission or storage method is completely secure, and we cannot guarantee absolute protection.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from anyone under 13. If we become aware that we have done so, we will delete the data immediately.

Third-Party Links

Our website may include links to other websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing the policy periodically.

If you have any questions or concerns about this policy, you may contact us: