After the Accident: A Step-by-Step Guide for Lowcountry Drivers

Car accidents — even minor ones — can be overwhelming. In the moment, it’s hard to know what to do first, who to call, or how to make sure your insurance claim goes smoothly.

To make it easier, here’s a Lowcountry driver’s step-by-step guide to follow right after a collision — and how Better Collision can help you handle the repair process from start to finish.

1. Check for Injuries and Ensure Safety

Your first priority is safety. Check yourself and passengers for injuries, and move to a safe location if possible.If your car is blocking traffic or in a dangerous position, turn on your hazard lights and move it to the shoulder — but only if it’s safe to do so.

Call 911 immediately for medical help or if anyone is injured.

2. Stay Calm and Don’t Admit Fault

Accidents happen fast, and it’s natural to feel shaken. Take a deep breath and avoid arguing or admitting blame.Even saying “I’m sorry” can be misunderstood — let the police and insurance adjusters determine responsibility later.

3. Call Local Authorities

In the Lowcountry, you’re legally required to report an accident that causes injury or significant property damage.When officers arrive, they’ll create an official report, which your insurance company will need for your claim.

➡️ Tip: Ask for the officer’s name and report number — you’ll need them later.

4. Document the Scene

Use your phone to take clear photos of:

• All vehicles involved (front, back, and sides)

• License plates and VIN numbers

• The surrounding scene, including street signs and traffic lights

• Any visible injuries or property damage

Gather contact info from other drivers, witnesses, and responding officers. The more documentation you have, the easier your claim will be.

5. Notify Your Insurance Company

Call your insurer as soon as possible to start your claim. Give them accurate details about what happened, and provide photos if requested. You have the right to choose your own repair shop — your insurer cannot require you to use their preferred location.

6. Get a Professional Collision Repair Estimate

Once your vehicle is safe to drive (or towed), bring it to a certified collision repair center like Better Collision.Our team will perform a thorough damage assessment — including hidden frame, sensor, and electrical inspections — and send a detailed report directly to your insurance company.

We’ll walk you through the estimate so you understand every step before work begins.

7. Relax — We’ll Handle the Rest

After the estimate is approved, Better Collision’s certified technicians get to work restoring your vehicle to its pre-accident condition using OEM parts and precision equipment.From insurance coordination to final detailing, we handle every detail so you can focus on getting back on the road.

Better Collision: Your Lowcountry Partner After an Accident

Accidents are stressful — but repairs don’t have to be. At Better Collision, we combine expert craftsmanship, transparent communication, and local care to make the post-accident process easy from start to finish.