Behind the Scenes: What Happens During a Collision Repair at Better Collision

When your vehicle is damaged, it’s easy to feel overwhelmed. At Better Collision, our goal is to make the repair process simple, transparent, and stress-free — while restoring your vehicle to factory condition. Here’s what really happens behind the scenes when your car enters our shop.

1. Damage Inspection and Assessment

Every repair starts with a comprehensive inspection. Our certified technicians assess both visible and hidden damage using advanced diagnostic tools and years of experience.

This step helps us understand the full scope of the repair before any work begins — so every detail is handled the right way from the start.

2. Disassembly and Hidden Damage Check

Once the initial inspection is complete, the vehicle is carefully disassembled. This allows our team to identify any structural or internal damage that might not have been visible during the first assessment.

If additional repairs are needed, we update your insurance company immediately, keeping your claim accurate and your repair timeline realistic.

3. Frame Alignment and Structural Repair

If your car’s frame or unibody is bent, we use computerized frame measuring systems to restore it to manufacturer specifications. Precision is key — even a few millimeters off can affect safety and handling.

Better Collision’s state-of-the-art equipment ensures your vehicle’s structure is as strong and stable as the day it rolled off the lot.

4. Body Repair and Panel Replacement

Next, our technicians repair or replace damaged panels using OEM parts to ensure a perfect fit and finish. Each component is realigned, welded, or reshaped to meet exact factory standards.

We prioritize craftsmanship and accuracy over shortcuts — because your car deserves better.

5. Paint Refinishing and Color Matching

Our refinishing process combines premium PPG paints and computerized color-matching technology to ensure a seamless finish. Every vehicle moves through a controlled environment where layers are sprayed, baked, and polished to perfection.

The result? A flawless finish that blends seamlessly with your car’s original paint.

6. Reassembly, Detailing, and Final Quality Check

Once the repairs and paintwork are complete, your car is reassembled and goes through a full multi-point inspection. We check everything — panel alignment, safety systems, lights, and sensors.

Before delivery, we give every vehicle a professional detail so it looks showroom-ready when you pick it up.

See the Process in Action

Every step of the Better Collision repair process is built around precision, transparency, and care. From structural work to the finishing shine, our Charleston team treats every vehicle like it’s our own.

📞 Contact us today for a free repair consultation or stop by our locations shop to see why drivers across the Lowcountry trust Better Collision.