Checklist: How to Choose the Right Auto Body Shop in Charleston

Choosing a collision repair shop after an accident can be stressful — especially when you want your car repaired quickly and correctly. To help you make the right choice, here’s a quick checklist of what to look for when choosing an auto body shop in the Charleston area.

✅ 1. Certified and Insurance-Approved

• Confirm the shop is certified by major insurers and manufacturers.

• Certification means the shop meets strict quality and safety standards.

• Better Collision is insurance-approved and certified across Charleston, Summerville, Bluffton, and Beaufort — so your claim is handled seamlessly.

✅ 2. Uses OEM (Original Equipment Manufacturer) Parts

• Ask if they use OEM parts or cheaper aftermarket ones.

• OEM parts maintain your car’s safety systems, fit, and warranty.

• Better Collision uses OEM parts to ensure your vehicle is repaired to factory standards.

✅ 3. Offers a Written Warranty

• Look for a lifetime warranty on all paint and body repairs.

• This shows confidence in their work and gives you peace of mind.

• Every repair at Better Collision comes with a limited lifetime warranty — so you’re covered long after you leave the shop.

✅ 4. Provides Clear Communication

• A reputable shop keeps you updated throughout the process.

• They explain what’s being repaired, when it’ll be done, and handle insurance coordination for you.

• Better Collision prioritizes communication — you’ll always know your car’s status.

✅ 5. Has Strong Local Reviews

• Check Google Reviews and local testimonials.

• Look for consistent praise for honesty, quality, and service.

• Better Collision is trusted across the Lowcountry for transparent, high-quality work and genuine customer care.

✅ 6. Delivers Clean, Professional Facilities

• A well-organized shop reflects attention to detail and professionalism.

• Visit the shop in person — you’ll often see the difference right away.

• Better Collision’s facilities are clean, modern, and equipped with the latest technology to ensure precision repairs.

✅ 7. Explains the Repair Process Clearly

• The best shops take the time to walk you through what happens from inspection to refinishing.

• They’ll answer questions and never rush you into a decision.

• Better Collision’s team explains each step so you understand exactly how your vehicle is being restored.

The best collision repair shop is one that’s certified, transparent, and trusted by the local community. At Better Collision, we meet every point on this checklist — with expert technicians, OEM parts, and a customer-first approach.

📞 Contact Better Collision today for a free estimate or stop by any of our Lowcountry locations to see why we’re the South East's preferred choice for collision repair.